American Foundation Specialists

Privacy Policy

How we handle information when you visit our website or contact us.

Effective date: July 31, 2026

American Foundation Specialists ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, call us, or submit a request for service in Central Ohio.

Information we collect

We may collect the following types of information:

  • Contact and inquiry information — such as your name, email address, phone number, city, and the details you provide in a quote request or message.
  • Communications — records of phone calls, emails, and other correspondence related to estimates, scheduling, or service.
  • Website usage information — such as pages visited, browser type, device type, referring site, and general location derived from IP address.
  • Cookies and similar technologies — small files stored on your device that help our website function and, when enabled, support analytics or marketing tools.

How we use information

We use the information we collect to:

  • Respond to quote requests and service inquiries
  • Schedule inspections, estimates, and project work
  • Communicate with you about your request or project
  • Improve our website, services, and customer experience
  • Protect our website and business from fraud or abuse
  • Comply with legal obligations

How we share information

We do not sell your personal information. We may share information with trusted service providers that help us operate our business, such as:

  • Email and communication providers
  • Website hosting and analytics providers
  • Scheduling, CRM, or customer support tools

These providers may only use your information to perform services for us. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. When enabled, we may use tools such as Google Tag Manager or Google Analytics to measure website traffic and improve performance.

You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data retention

We retain information for as long as needed to respond to your request, provide services, maintain business records, and comply with legal requirements.

Data security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may:

  • Contact us to request access to, correction of, or deletion of personal information we maintain, subject to applicable law
  • Opt out of non-essential marketing communications
  • Adjust cookie settings in your browser

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-party links

Our website may link to third-party sites, such as review platforms or social media pages. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Your continued use of the website after changes are posted means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us: